History has shown that in business, reputation is everything. It could overshadow even the most excellent of products and services. A bad review could have a negative impact on your sales performance. If it sticks, it might be hard to reverse.
MANAGE HOW PEOPLE SEE YOU ONLINE
Yes, we can make this possible. We're ethical about how we monitor your customers' reviews and comments. We keep track of what people are saying about you and maintain your brand's tone when we respond to their comments and questions. For occasional bad reviews, Cowan Video Services can help you tackle them.
MANAGE HOW PEOPLE SEE YOU ONLINE
Yes, we can make this possible. We're ethical about how we monitor your customers' reviews and comments. We keep track of what people are saying about you and maintain your brand's tone when we respond to their comments and questions. For occasional bad reviews, Cowan Video Services can help you tackle them.
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YOUR REPUTATION
It can send people walking into your store, use your services, build up their confidence, and earn their trust. Positive reviews, high customer ratings, and happy, vocal customers are aces in a marketing arsenal. You won’t have to spend so much on marketing because your loyal customers do it for you.
RECOVERY IS DIFFICULT, BUT NOT IMPOSSIBLE
Through online reputation management, you can influence unfavorable perceptions about your business and get people to see what’s good and likable about your organization. There’s a fine line, however, between showing pride in your business and arrogance, and defending your brand and sounding too defensive.Cowan Video Services can guide you through this process. Our online reputation management team in Montreal has experience in dealing with unhappy customers on the Internet. We handle heated discussions with finesse and maintain a calm, professional tone on your behalf. We also strive to adapt your voice and brand so that your customers know it’s you talking to them and not just some PR company.
TO TOP IT ALL, USE VIDEO TO BOOST YOUR REPUTATION
Video is everywhere and can generate five star reviews from your clients and ensure maximum coverage of your products and services.